Privacy Policy

At Co-Nest, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, or facilities. By accessing or using our services, you agree to this policy.

1. Information We Collect

We may collect and process the following types ofinformation:

1.1 Personal Information:

  • Name, email address, phone number, and other contact details.
  • Payment information for bookings or purchases.
  • Identification documents for verification purposes (if required).

1.2 Non-Personal Information:

  • Browsing data (e.g., IP address, browser type, device information).
  • Cookies and usage data to enhance your experience on our website.

1.3 Special Categories of Data:
We do not intentionally collect sensitive personal data unless explicitly required and consented to (e.g., health information for accessibility needs).

2. How We Use Your Information

Your information is used to:

  • Process bookings and manage your stay at Co-Nest.
  • Improve our services and provide customer support.
  • Send updates, promotions, and event notifications (with your consent).
  • Comply with legal obligations.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve site performance and functionality.
  • Understand user behavior and preferences.
  • Provide personalized experiences.

By using our site, you agree to the use of cookies. You canmanage your preferences through our cookies banner or your browser settings.

4. Sharing Your Information

We may share your information with:

  • Payment processors and booking platforms to facilitate transactions.
  • Service providers (e.g., IT support, marketing platforms).
  • Legal authorities if required by law.

We will never sell your personal data to third parties.

5. Data Retention

We retain your personal data only as long as necessary tofulfill the purposes outlined in this policy or as required by law.

6. Your Rights

You have the right to:

  • Access your personal data and request corrections or deletions.
  • Withdraw your consent at any time (e.g., opt out of marketing emails).
  • Lodge a complaint with a data protection authority if you feel your rights have been violated.

To exercise your rights, contact us at: contact@co-nest.org

7. Data Security

We implement robust security measures to protect yourpersonal data. However, no method of transmission or storage is 100% secure,and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party sites. We arenot responsible for their privacy practices. We recommend reviewing theirpolicies before sharing any personal data.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Co-Nest:

Email: contact@co-nest.org

Phone: +84 77 295 0874